Greenbrier Rail Logistics (GBL)
Greenbrier Rail Logistics is more than just a railcar tracking software vendor. We are your partner in fleet management. When you choose Greenbrier Rail Logistics, your goals become our goals, and we work hard to help you succeed. Our experienced team aims to be the tactical support of your logistics group, allowing you to focus on business strategy and future growth.
Greenbrier Logistics is internally managed and supported by a dedicated team with over 50 years of combined logistics experience. We are strategically located in The Greenbrier Companies headquarters in Lake Oswego, Oregon, home to some of the most experienced rail professionals in the industry.
Our office is fully staffed from 8am-6pm CST, but we know that trains don’t stop after business hours, so we are equipped to handle after-hour tasks as well. All of our clients are assigned a dedicated point person who manages request received via our ticket system or group email. Furthermore, our professional staff is also available by phone whenever the circumstance require.
Rail Logistics Services
The GBL team manages your fleet proactively by exception, meaning we are able to filter specifically for cars that might be potential problems.
A few of the potential issues we filter for:
- Jeopardized ETA
- Bad Orders
- Stationary/delayed cars
- Diversion execution and management
- Off-route cars
- Hold CLM's
- Errors on freight invoices
Of course, we do more than simply monitor and report the status of your shipments. We also learn your business and take proactive action on items that need attention or could improve your rail supply chain. We actively support your team by providing custom reporting along with weekly, monthly and quarterly reviews.
Railcar Tracking (Enspire)
If you do not need the level of service provided by the full logistics team, we also offer our fleet logistics and railcar tracking software platform, Enspire, as a standalone railcar management solution.
Enspire is a robust rail logistics software solution designed to manage your fleet, generate reports, and highlight potential problems. Enspire is web-based and mobile friendly, so you can check on your fleet anywhere you have an internet connection. Furthermore, enhancements are continuous from our dedicated software development team, meaning new features are deployed regularly.
Current functionality includes:
- Dynamic ETA calculation
- Near real-time mapping and projected routes
- Exception reporting alerts to potential problems
- Automatic reporting
- Free-runner car integration
- Railcar EDI billing
- Real-time project tracking tool
- Standard rail logistics reports – for example:
- Fleet turn times
- Active demurrage / dwell monitoring
- Pipeline reports
- Unit train reports
- Financial line haul, FSC, demurrage, and detention reporting
Established Transition Process
Our experienced project management team has a proven on-boarding process to ensure that new customers are up and running on-time and efficiently.
- Historical data import from other logistics software providers
- Flexibility and custom solutions to meet your business needs from day one
- Data procurement management
- Troubleshooting data challenges during parallel processing
- ERP integration in/out