Greenbrier continues to deliver great products to customers by seeking their input early in the manufacturing process every time.
Greenbrier’s engineering excellence begins early in the design process, before a railcar is ever built. From the first conversation, the focus starts with understanding customer needs and designing railcars that meet them.
Greenbrier’s engineering teams bring expertise across chemical, software, manufacturing and design disciplines, working together to deliver the right solution for each customer. That collaboration is supported by deep, hands-on knowledge of every railcar type Greenbrier produces.
“Our Commercial Team is always out listening to customers, trying to understand what it takes to make that customer’s business better,” said Peter Jones, Senior Vice President, Product Development and International Engineering.
Each railcar comes with its own technical demands, from weight optimization and volume targets to long-term performance in service. Greenbrier’s engineers understand those details at a granular level and they apply that insight early in the design process.
By engaging customers early, the team gathers critical input and aligns design decisions with operational goals before manufacturing begins. That collaboration helps ensure what exists on paper reflects exactly what the customer needs in the field.
“We spend a significant amount of time when we are evaluating new design concepts and ideas with customers to find out how they use them in the field. We have to have a very clear understanding of what they’re going to do and more importantly what the customer wants to do in the future,” said Jones.
Many companies can build railcars. Some can maintain fleets. Greenbrier does both and everything in between. By staying involved early and owning the full lifecycle, the company delivers railcars engineered with purpose and built to perform as intended.